TERMS OF SERVICE

 

As a condition of using this website, you agree to comply with and be subject to all of the following terms and conditions of use.

The Gist:

We (Master VA Pty Ltd) offer virtual assistant (VA) services. MasterVA.com.au offers free information about how to succeed with a VA. We also offer paid services or may refer you to other useful services. It is always at your absolute discretion whether to accept these suggestions or ignore them. Our service is designed to give you as much control and ownership over your data as possible. For that, we ask you to play fair and use the service responsibly.

Joining Master VA

When joining Master VA Pty Ltd (Master VA)  (ABN 14 659 389 741) via the website, you confirm that all the details that you have provided are true and correct. If you choose to give access to your business and personal data to Master VA, we will access it in a responsible way.

Privacy

Our respect for our customers’ right to privacy of their personal information is paramount. Master VA has opted to be covered by the Privacy Act, and is fully committed to supporting the Australian Privacy Principles. These set clear standards for the collection, access, storage and use of personal information which we obtain as part of our business operations. View our Privacy Policy for more information.

Pricing Policy

Master VA offers free information that might be specific to your circumstances. Our main service includes VA services for you as an individual and business owner. We will quote you a monthly cost before you may decide to take up our services.

All pricing on our website is in Australian dollars (AUD) and excludes goods and services tax (GST). Prices are subject to change with a 30-day notice. 

Termination

If you do not agree with any of our Terms of Service, you may terminate our Service and delete your account. We may still keep some of your details in our database to the extent that they have been shared with your contacts.

If your conduct is not in the spirit of a fair and trustworthy relationship, we have the right to terminate our relationship at a 30-days notice. If your conduct or use of the Service endangers Master VA or other users, we terminate your access instantly.

Refunds and Cancellations

We want you to enjoy Master VA. If we cannot deliver a service to your satisfaction, you are entitled to a full pro-rata refund for up to 30 days. No additional refunds are available.

Liability Disclaimer

Our services are provided in good faith, and Master VA does not make any representations or warranties of any kind, express or implied, about all or any part of the services provided, and all warranties and representations are hereby excluded to the extent permitted by law.

The contents of the website and other Master VA written communications do not constitute advice and should not be relied upon in making, or refraining from making, any decision.

To the extent permitted by law, Master VA hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage arising out of or in connection with any use of, or inability to use, all or any part of our services, or any action taken (or refrained from being taken) as a result of using these services.

Master VA may change these terms from time to time, so you should check these terms regularly. Your continued use of our Website or Service will be deemed acceptance of the updated or amended Terms.

Intellectual Property.

This Agreement does not transfer from Master VA to you any Master VA or third party intellectual property, and all right, titles, and interests in and to such property will remain (as between the parties) solely with Master VA. The Master VA logo, and all other trademarks, service marks, graphics and logos used in connection with our Services, are trademarks or registered trademarks of Master VA or Master VA’ licensors. Other trademarks, service marks, graphics and logos used in connection with our Services may be the trademarks of other third parties. Your use of our Services grants you no right or license to reproduce or otherwise use any Master VA or third-party trademarks.

Changes

We are constantly updating our Services, and that means sometimes we have to change the legal terms under which our Services are offered. If we make material changes, we will let you know by posting on one of our blogs or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect. If you disagree with our changes, then you should stop using our Services within the designated notice period. Your continued use of our Services will be subject to the new terms. However, any dispute that arose before the changes shall be governed by the Terms (including the binding individual arbitration clause) that were in place when the dispute arose.

Miscellaneous

This Agreement constitutes the entire agreement between Master VA and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorised executive of Master VA, or by the posting by Master VA of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of our Services will be governed by the laws of the state of Queensland, Australia, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Brisbane, Queensland, Australia. 

Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the National Mediator Accreditation System (NMAS) Standards by a registered arbitrator (accredited by one of the Recognised Mediator Accreditation Bodies (RMABs)). The arbitration shall take place in Brisbane, Queensland, Australia, in the English language, and the arbitral decision may be enforced in any court. 

The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. 

You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Master VA may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

(We’ve made the above Terms of Service available under a Creative Commons Sharealike license, which means you’re more than welcome to repurpose it for your own use – we used the wordpress.com version as our basis. Just make sure to replace references to us with ones to you, and if you don’t mind, we’d appreciate a link to masterVA.com.au somewhere on your website.)